Exchanges and Refunds
FAQs
Is this jewelry tarnish-free?
Our jewelry is gold plated over brass, it is tarnish resistant. The gold polish will stay intact as long as it doesn't come in contact with sea water, perfumes, humidity, moisturizer and other chemicals.
I have sensitive skin. Will I get an allergy after wearing this jewelry?
Our Jewelry is not anti allergenic. Please avoid using any artificial jewellery if you are allergic.
How long will the polish last?
Polish will last from 6 months to a few years, it all depends on usage and how well you care for the jewelry
Do you do replating?
Yes, we offer free of charge re-plating. Please check with our team on whatsapp - +91 9920099546
You will have to ship the products to our warehouse and we will send it back to you after re-plating.. re-plating will take 1-4 weeks.
How do I send the jewelry back for re-plating?
You can courier it to our warehouse.
What is the jewellery made up of
All our jewellery is brass based, with gold plating plating. Brass is an alloy of copper and Zinc
Is the jewelry handcrafted?
Yes. 80% of our jewelry is all hand-cut, handmade, handcrafted. 20% is brass cast.
Do you have a store?
No, however we retail through a few outlets. Please DM or write to us on connect.therover@gmail.com for details
What is your delivery timeline?
Dispatch- 3-5 working days, Delivery 5-8 working days
What are your shipping charges
We charge a flat fee of ₹150 for shipping and packaging. We offer free shipping on orders above ₹2500